TECHNICAL SUPPORT
100% certified SOLIDWORKS experts stand ready to provide live technical support, including telephone assistance, email and remote access. Our committed response time is 4 working hours or less.
Our support include:-
Telephone Assistance
Call in our direct line and our SOLIDWORKS expert is ready to help you to solve your SOLIDWORKS problem.
Hotline:
1300-88-2797
+6019-269 2054
Operation Hours:
8:45 AM to 5:30 PM (Monday – Friday)
Email Support
Having trouble to explain us your SOLIDWORKS problem? Worry no more, send us an email or fill in the form and attach some screenshots (if any) for us to help you more efficiently.
Technical Support :
swsupport@cadcam.com.my
Remote Access
Distance is not an issue for us to provide the fastest support to you. Allow us to control your screen from our desktop and we can troubleshoot your problems directly.
How to do remote access:
– Download the Team Viewer 
– Get the team viewer ID & password ready
– Contact us and let us know the team viewer ID & password
Arrange A Visit
Need to arrange a site visit from our team? Click the icon to fill in the form for technical visit. Our support personnel will contact you soonest for an on-site visit arrangement.
