100% certified SOLIDWORKS experts stand ready to provide live technical support, including telephone assistance, email and remote access. Our committed response time is 4 hours or less.

Our support include:-

Telephone Assistance

  • Call in our direct line and our SOLIDWORKS expert is ready to help you to solve your SOLIDWORKS problem.
  • Operation time is from 8:45 am to 5:30 pm.
  • Hotline: 1300-88-2797

Email Support

Having trouble to explain us your SOLIDWORKS problem? Worry no more, click on the button below and fill in all the info and don’t forget to attach some screenshots (if any) for us to help you more efficiently.

Remote Access

  • Distance is not an issue for us to provide the fastest support to you. Allow us to control your screen from our desktop and we can troubleshoot your problems directly.
  • How to do remote access:
    – Download the Team Viewer  
    – Get the team viewer ID & password ready
    – Contact us  and let us know the team viewer ID & password at:
    Hotline  : 019-269 2054

Arrange An On-Site Visit

Need to arrange a site visit from our team? Fill in the form for technical visit by clicking the button below. Our support personnel will contact you soonest for an on-site visit arrangement.