Contact SolidWorks Technical Support

100% certified SolidWorks expert stand ready to provide live technical support, including telephone assistance, email and remote access. Our committed response time is 4 hours or less.


Telephone assistance:

Call in to our direct line and a dedicated SolidWorks expert is ready to provide a solution to your SolidWorks problem. Our telephone assistance operation time is from 8.45 am to 5.30 pm.

Hotline: 1300-88-CSWP (2797)


Email support:

Difficult to explain your problem by word? Then write to us via email. Put in some screen shoot or sketching and email to us for a solution. Just remember to key in your information so that we can contact you easily. For existing customers, seek our support direct from SolidWorks, by using “1Click support”.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.


Remote Access:

Distance is not an issue for us to provide the fastest support to you. Skip the jam and allow us to control your screen from our desktop. Simple allow us to control your screen and we can troubleshoot your problem or share tips right in front of you.
Arrange a Support with us today.


Arrange a visit:

Not enough with our regular visit? Fill in below form and our support personnel will contact you for an on-site visit arrangement.






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